Dear Friends and Supporters,
Although we never tire of reminding all that progress is a slow and hard road in the third world, as it involves cultural change as much as anything else and making even small changes can be quite a challenge.
We had another productive get together at the AGM in Edinburgh last November, when it was accepted that we have to strive to build a culture where the local team in Humla accept more responsibility and accountability for the effective running of operations.
Change is coming quickly to Humla and some of the old attitudes have to give way to more modern thinking. With mobile telephones and reliable internet access now established at Simikot there can be no excuse for failure to keep the Kathmandu team informed on issues. Out of sight, out of mind attitudes have to become history.
To deliver an effective healthcare program the clinics have to open most days throughout the year and be stocked with adequate supplies of medicines. It is unacceptable to find a clinic has been closed for long stretches, when with forward planning it should not have been an issue. Likewise staff employed by the Trust should be focused solely on Trust activities.
With our full support Jeroen has already made some management changes: the refurbishment of the guest house shows what can be achieved in a relatively short period.
The changes brought in to the management of the guest house mean that it is now making a positive financial contribution and is not just another overhead. Also changes have been brought in to the healthcare delivery team. Some new faces have arrived and sadly one or two old faces have made way. The Service Centre comes into being this year; the team in charge must accept accountability for making itself sustaining from the outset.
You will also find articles showing how we are partnering more and more often with other organizations, in many instances being their preferred partner for the delivery of aid programs. This requires that we become more effective as an organization ourselves.
These are big challenges and ones which together we are working with Jeroen to achieve.
Please keep in touch, but above all thank you for your support.
Mike and Nugal